AdvanTel

How Microsoft Lync Can Improve Productivity and Profitability for Your Business

All successful business-owners know that communication is critical to the success of any company ? be it a small firm of a few dozen employees and customers or an enterprise of thousands of employees and millions of customers.

Unified Communications allows businesses to streamline internal and external communication to save employees and customers time and energy in creating and collaborating. Efficient communication standards result in maximum productivity and optimal profitability.

With over 25 years of experience in communication solution integration, AdvanTel is committed to bringing our customers the latest in advanced communication platforms. We now offer Microsoft Lync as the preferred solution for providing the best productivity experience across the PC, the phone, and the web. The Microsoft Lync platform will allow your company to communication with the right people in the right way.

Right People

Microsoft Lync provides one platform through which your company can communicate with employees and customers.

Internally, Lync allow users to be more productive by making it easier to find and contact colleagues for information and stay productive while out of the office. Improved team collaboration and flexible working environment saves employees time ? and your company money ? every day.

Externally, Lync improves the customer experience by enhancing communication between customer service and subject matter experts through presence awareness, call forwarding. This means that customer issues can be resolved quickly, thus reducing the cost required to field calls and handle customer interactions.

Right Way

Microsoft Lync is a unified platform that allows communication workloads to be integrated with desktop applications, audio, video, and Web conferencing. Offering intra- and inter-company instant messaging in a variety of clients, multi-party videoconferencing and online meetings, desktop and application sharing, simultaneous phone numbers and ringing and voice mail integration, the breadth of communication options in Microsoft Lync provide solutions for diverse communication needs and situations in B2B and B2C interactions. Additionally, Microsoft Lync?s integration with Microsoft Office programs provides a consistent communications experience throughout an employee?s or customer?s process.

As a Gold Certified Microsoft partner, AdvanTel now offers Microsoft Lync to customers Converging voice, data, video and desktop applications, Microsoft Lync improves improves productivity, increases mobility, and provides faster responses for customers, partners, and employees ? all of which reduce costs and increase profits for your company.

Source: http://www.advantel.com/how-microsoft-lync-can-improve-productivity-and-profitability-for-your-business/

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